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FAQ

Where is your shop located?

The FantaSea Studio workshop is on Company Street in Christiansted, St. Croix, upstairs, next to Cultured Naturals and From the Gecko Boutique. We are open Monday - Saturday 10am-5pm during our high season, February - May. Summer/ off-season hours may vary. Please check our Google Business Page/ Google Maps for current hours. Click here for a map to the studio location.

Our product line is available for purchase online through our website, in our studio/ gallery on Company Street in Christiansted. 

 

Where is your jewelry made?

All of our jewelry is created and assembled in our workshop in St. Croix, US Virgin Islands. We work with production partners in Florida, Rhode Island, New York and Los Angeles to reproduce many of our signature designs in larger quantities.

 

Can you create a custom piece of jewelry for me?

Many of our signature designs are customizable. Due to the high volume of custom requests we receive, we may not be able to accept all custom requests. Custom work minimum is $1000, many of our stock items can be customized with different gemstones. Email the details of your custom request to: nicole@fantaseajewelry.com

 

How long does custom work take?

Custom work times vary depending on the details of the piece and the method used to create it. On average, a custom order will take at least 6-8 weeks. Simple customizations such as a request for an item with a different gemstone or in a different size can usually be done quickly and may ship in 3-4 weeks. 

 

Do you ship to my country?

The non US countries we currently ship to are: Australia, South America, France, Italy, Republic of Ireland, Sweden, Switzerland and the United Kingdom (UK). If your country isn’t listed here, please contact us and we will look into shipping options to your area.

 

When will my order ship?

Items purchased on the website ship within 2-3 business days. Most pendants, necklaces and earrings are available for immediate shipment. Items such as rings or bracelets which are made to order in your size will ship in 3-4 days. Please contact us if you need an item delivered by a specific date, we are always happy to accommodate rush orders whenever possible.

 

How is my order shipped?

Orders shipped within the US (including US territories) are shipped via US Postal Service Priority Mail with insurance. Upgrades to 1-2 day Priority Mail Express is available, but rings and bracelets made to order in a specific size may require manufacturing/ processing time. I am happy to expedite orders for you if possible, please contact us prior to ordering if you need your order by a certain date. Orders shipping outside the US are shipped via US Postal Service International Priority Mail, which only insures items up to $200. Please contact us for shipping options on items over $200.

 

How much is shipping?

 We ship all orders to the USVI at no charge. Shipping is free for St. Croix, St. Thomas and St. John. US shipping costs are calculated by item, depending on value, as every order is shipped with postal insurance. Shipping rates to the US:

$100 and under

$10

$101-$199

$12

$200-$499

$15

$500-$850

$18

$850-$1200

$24

International Priority Mail shipping is $35 for shipments valued at $200 or less.

 

How long does shipping take?

In the US, once your order is shipped, you should receive it in 3-5 days. Your tracking number will be emailed to you once your order has shipped so that you can track your parcel. International shipments take an average of 10-21 days for delivery, but this can be longer if items are held in customs. We are not responsible for customs delays nor any taxes or customs duties that may be incurred. You can check on the duties and fees for your country here: 

http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

 

What if I don’t like my item?

 We have a full satisfaction guarantee on all jewelry stock items. If you are not happy with your purchase for any reason, you may return it to us for a full refund of the purchase price within 14 days. Shipping charges (either way) are not refunded. Custom work and customized items that are made specifically for you cannot be returned for a refund.

If there is a quality issue or defect in your piece, please contact us immediately. We do stand behind the quality of our work and will work with you to repair the item. For our full warranty and repair policy click here: https://fantaseajewelry.com/pages/repair-warranty

 

How do I know my ring/ bracelet size?

Ring sizing - You may contact us prior to ordering a ring and we will send a plastic finger sizer at no charge.

Bracelet sizing - Taking a tape measure, please measure your wrist to determine your wrist size. If you prefer your bracelet to be more snug we recommend 1/4" larger than your actual wrist measurement and if you prefer a bit more room, 1/2" larger. These island style bangles are made in an oval shape, the shape of your wrist, and are styled so that the design remains visible on top of your wrist - no flipping around.

 

What if my ring or bracelet doesn’t fit?

We are happy to size a ring or bracelet, or exchange it for another size, in the event a piece you ordered doesn’t fit. Return postage is not provided in the event an items needs resizing, but the sizing or exchange is usually done at no charge.

 

How do I return/ exchange an item?

Please contact us within 7 days of the receipt of your item if you need to return or exchange it. All returns and exchanges must be mailed back to us with insurance, we are not responsible for lost packages.

 

How long does it take to receive a refund?

As soon as we receive a returned item we will contact you to let you know we got it. All refunds will be processed within 2-3 days of receipt.  

 

Have a question not answered here? Please send an email to: info@fantaseajewelry.com. We answer all emails within 24 hours during the business week.

For People Who See Jewelry Differently

If you are captivated by the color, character, and endless variety of natural gemstones, you already understand that jewelry can be so much more than an accessory.

The most interesting pieces often begin with materials that are anything but ordinary: a moonstone glowing with blue light, a sapphire in a color you didn’t know existed, or a one-of-a-kind gemstone with inclusions and patterns created entirely by nature. These are the pieces that invite questions, start conversations, and become part of your story.

At FantaSea Jewelry, we create jewelry for people who want something more personal, something beautiful, thoughtfully made, and just a little unexpected.

Designed Around the Gemstone, and the Person Who Will Wear It

My process almost always begins with the gemstone.

I have been collecting, studying, buying, and working with natural gemstones for nearly 30 years, and I’m still fascinated by them. I look for exceptional color, unusual varieties, beautiful natural features, and stones with the kind of personality that makes you stop and look twice.

From there, I design jewelry that allows the gemstone to be the star. My work combines natural gemstones with solid gold and sterling silver, using clean lines, comfortable details, and distinctive textures inspired by the beauty and energy of the Caribbean.

I make pieces that are meant to feel good on the body, hold up to real life, and be enjoyed, not saved indefinitely for some imaginary special occasion. My background as a repair jeweler has made me especially attentive to the structural details you may never notice: how a ring feels between the fingers, how securely a stone is set, and how a piece will wear over time.

A woman in a black sleeveless top holds a small silver metal tool up to her eye in an indoor room with shelves and framed items in the background.
A close-up lifestyle shot of a jeweler wearing a magnifying headlamp and holding a silver ring under a jeweler's loupe, with a workshop background containing tools and a poster.

Meet the Jeweler

I’m Nicole Gariepy, the owner, designer, gemologist, and jeweler behind FantaSea Jewelry.

I began my career in jewelry in 1997 and received my gemological training through the Gemological Institute of America. Over the years, I have worked as a jeweler, gemstone buyer, merchandiser, appraiser, workshop manager, and diamond and gemstone grader. That experience now comes together in every piece I create, and in the honest, approachable education I share with my customers.

I purchased FantaSea Jewelry in 2015 from a dear friend who we lost far too soon. Taking on the business came with a deep sense of responsibility: to honor what she had started while allowing FantaSea to grow into something that reflected my own experience, creativity, and vision.

Over the last ten years, that is exactly what has happened.

Today, FantaSea Jewelry is deeply personal to me. It reflects my lifelong fascination with gemstones, my decades at the jeweler’s bench, my love of St. Croix, and my belief that creativity can bring more beauty into the world.

Some of the original spirit remains, but FantaSea has grown and evolved alongside me. It has become a place where natural gemstones, skilled craftsmanship, curiosity, and personal connection all come together.

Visit FantaSea Jewelry

You’ll find FantaSea Jewelry upstairs on historic Company Street in Christiansted, St. Croix, part jewelry studio, part gemstone jewelry treasure chest, and part art gallery.

Come upstairs, try on the rings, ask questions, learn something new, and discover gemstones you may never have seen before. Whether you’re choosing a reminder of St. Croix, celebrating a meaningful moment, redesigning something you already own, or simply buying yourself a piece because you love it, you are always welcome here.

Because the best jewelry doesn’t just match your outfit.

It feels like you.